A few days ago, I noted that there is no excuse for having a typo-laden resume. Well, there is a b-side to this record; there is no excuse for typos by recruiters.
People's names are important. When contacting a candidate, or entering her into a database, make sure you have the right name and the right spelling. Calling Cecile "Cecil" isn't acceptable (just as calling Jonathan "John" isn't acceptable). This is especially important when your colleagues are relying on the information you provide about the candidate.